Change or Reset Your Password
If you need to update your password, there are two options:
- Reset your password before logging in (if you’ve forgotten it)
- Change your password from your account (if you’re already logged in)
1. Reset Your Password Before Logging In
If you’ve forgotten your password and can’t access your account, follow these steps.
Important Notes
- Google SSO Users:
If you use Google SSO to log into Space Designer 3D, your email and password are managed by Google. You cannot reset your password through Space Designer 3D. Instead, visit your Google account and refer to Google Support. - Already Logged In?
If you’re already logged in and know your current password, follow the steps on the Change your password from your account page.
Step 1 – Go to the Login Page
Visit https://www.spacedesigner3d.com/ and click Log In in the top menu.
Step 2 – Click “Forgot Password?”
- Click Continue with your email
- Enter the email associated with your account
- Click the Forgot your password? link below the password field
Enter the correct email address linked to your account, or you won’t receive the reset email.
Step 3 – Check for Notifications
After submitting, a notification appears at top right:
If the email is valid, you’ll see confirmation that a reset link has been sent.
👉 Check your inbox (and spam folder).
If the email isn’t recognized, you’ll see an error. This means it’s incorrect or not associated with an account.
👉 You can create a new account by signing up here.
Step 4 – Open the Reset Email
Look for an email titled "How to reset your password".
If you don’t see it, check your spam or junk folder.
Search for “reset” in your email client or look for the service name.
Step 5 – Click the Reset Link
Click the link in the email to open the password reset page.
Step 6 – Create a New Password
Enter a password that meets these requirements:
- At least 8 characters
- Contains at least 1 number
Confirm it, then click Reset Password.
Use a unique password you don’t use elsewhere for better security.
Step 7 – Log In With Your New Password
Return to the login page, enter your email and new password, then click Log In.
You’re all set! You’ve successfully regained access to your account.
2. Change Your Password From Your Account
If you’re already logged in, change your password via your account settings.
Here’s how:
- Click Account in the top-right corner
- Select the Account tab in the left menu
- Scroll to the Password section
- Enter:
- Current password
- New password (≥ 8 characters, includes 1 number)
- Confirm password
- Click Update
3. Tips and Troubleshooting
Forgot Your Current Password?
Log out and follow the steps in section 1.
Password Doesn’t Meet Requirements?
Ensure it’s at least 8 characters long and contains 1 number.
Didn’t Receive the Reset Email?
- Verify the email you entered
- Check your spam or junk folder
- Contact us at support@spacedesigner3d.com
Error Message: Email Not Recognized
This means the email isn’t linked to a Space Designer 3D account.
You can sign up here.